Business Management

The Role of the New Supervisor

Learning Objectives
 
At the completion of this course, you will:
 
  • Know how to make a successful transition from employee to manager
  • Be able to manage your time so that you can deal with the constant demands of a managerial job
  • Be able to recognize the skills required to delegate responsibility and motivate your employees
  • Understand how to influence and direct other people’s performance
  • Learn how to solve problems and resolve conflicts so you can accomplish your job more effectively

Introduction

You have just been promoted to a manager or supervisor. Congratulation! Making the transition from staff member to supervisor or manager is a demanding task. It provides both opportunities and challenges.  On a personal level, the emotional impact of these changes can be substantial.  Employees are often promoted to supervision because of their strong technical expertise—expertise in building a product or providing a service. Suddenly, the new supervisor is now charged with a whole new range of responsibilities, many of which have little to do with technical expertise.  This one-hour continuing education course for architects, engineers, landscape architects and interior designers will provide the student with valuable insights in successfully transitioning from a staff member into the role of a supervisor or manager.

Contents
Learning Objectives
Chapter One
Chapter Two
Rarely Have Adequate Training
Sometimes Intimidated by Wild Range of Policies and Procedures
New Supervisors Rarely Have Enough Time
New Supervisors Often Feel Very Alone
New Supervisors Often Feel Overwhelmed, Stressed Out
Support and Development Are Critical for New Supervisors
Chapter Three
Delegate
Problem Solving and Decision Making
Providing Feedback
Counseling Employees
Disciplining Employees
Meeting Management
Selecting Participants
Developing Agendas
Opening Meetings
Establishing Ground Rules for Meetings
Time Management
Take Care of Yourself
Conclusion
Test Questions


Qualifies for one credit hour of Business Management (1 PDH; 0.1 CEU).

Preview this course!

Acceptable continuing education for:

(AL) ALABAMA:Engineer, (AK) ALASKA:Architect, (AK) ALASKA:Engineer, (AR) ARKANSAS:Engineer, (GA) GEORGIA:Architect, (GA) GEORGIA:Engineer, (ID) IDAHO:Engineer, (IL) ILLINOIS:Architect, (IN) INDIANA:Architect, (IA) IOWA:Architect, (KS) KANSAS:Architect, (KS) KANSAS:Engineer, (KY) KENTUCKY:Engineer, (LA) LOUISIANA; Engineer, (ME) MAINE:Engineer, (MN) MINNESOTA:Architect, (MN) MINNESOTA:Engineer, (MS) MISSISSIPPI:Architect, (MS) MISSISSIPPI:Engineer, (MO) MISSOURI:Architect, (MO) MISSOURI:Engineer, (MT) MONTANA:Engineer, (NE) NEBRASKA:Architect, (NE) NEBRASKA:Engineer, (NV) NEVADA:Architect, (NV) NEVADA:Engineer, (NH) NEW HAMPSHIRE:Engineer, (NM) NEW MEXICO:Engineer, (ND) NORTH DAKOTA:Engineer, (OH) OHIO:Architect, (OH) OHIO:Engineer, (PA) PENNSYLVANIA Engineer, (RI) RHODE ISLAND:Architect, (SC) SOUTH CAROLINA:Engineer, (SD) SOUTH DAKOTA:Engineer, (SD) SOUTH DAKOTA:Architect, (TN) TENNESSEE :Architect, (TN) TENNESSEE :Engineer, (TX) TEXAS:Architect, (TX) TEXAS:Engineer, (TX) TEXAS:Interior Designer, (TX) TEXAS:Landscape Architect, (UT) UTAH:Architect, (UT) UTAH:Engineer, (WV) WEST VIRGINIA:Architect, (WV) WEST VIRGINIA:Engineer, (WY) WYOMING:Engineer

US$35.00: 1 Credit Hour(s)


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2/16/2010 3:30:00 PM



2/16/2010 11:32:00 AM

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