Introduction
Conflict is often viewed as something teams should avoid. When we think of conflict, we often think about people arguing, fighting, name-calling, and/or tension. Although conflict can be produced in negative ways, there are many benefits conflict can produce for teams. To earn these benefits, a group must be ready to face conflict squarely. The purpose of this two-hour continuing education course for architects, engineers, landscape architects and interior designers is to show how groups can benefit from conflict by identifying key conflicts early and avoiding some common pitfalls in discussion.
A team whose members are aligned with its purpose will feel a challenge in their task, have a strong sense of camaraderie, feel responsibility for the outcome, experience growth as a team and in their personal lives and sustain motivation over the long haul. Motivation is perhaps the single most important characteristic of a winning team. When that motivation has become an indelible part of the attitudes of each team member, success is not only achievable; it is sustainable.
Learning Objectives:
At the end of this course, you will be able to answer the following questions:
- I don’t like conflict, what should I do?
- Is there such a thing as too much agreeing?
- What are some warning signs that the team is in trouble?
- Is money a motivator?
- Do I have to spend a lot of money on recognition?
Contents
Introduction
Learning Objectives
Chapter 1: Conflict Style
Chapter 2: Symptoms of Conflict
Chapter 3: Ideas For Resolving Conflict In Teams
Chapter 4: Dealing with Power, Authority and Overbearing Experts
Chapter 5: Lack of Focus
Chapter 6: Too Much Agreement
Chapter 7: Lack of Follow-through
Chapter 8: Warning Signs of Team Trouble and Team Interventions
Chapter 9: Is the Team Stuck?
Chapter 10: Getting Your Team Unstuck
Chapter 11: How Does Your Team Manage Conflict?
Chapter 12: Overview
Chapter 13: Motivation Assumptions
Chapter 14: Factors That Influence Team Motivation
Chapter 15: Motivation Statements From Exercise
Chapter 16: Motivation Ideas for Effective Teams
Chapter 17: The Importance of Recognition
Chapter 18: Developing a Recognition Program
Chapter 19: Types of Recognition
Chapter 20: Problems With Rewarding Team Members
Summary
Conclusion
Quiz
Qualifies for two credit hours of Business Management (2 PDH; 0.2 CEU).
Preview this course!
Acceptable continuing education for:
(AL) ALABAMA:Engineer, (AK) ALASKA:Architect, (AK) ALASKA:Engineer, (AR) ARKANSAS:Engineer, (GA) GEORGIA:Architect, (GA) GEORGIA:Engineer, (ID) IDAHO:Engineer, (IL) ILLINOIS:Architect, (IN) INDIANA:Architect, (IA) IOWA:Architect, (KS) KANSAS:Architect, (KS) KANSAS:Engineer, (KY) KENTUCKY:Engineer, (LA) LOUISIANA; Engineer, (ME) MAINE:Engineer, (MN) MINNESOTA:Architect, (MN) MINNESOTA:Engineer, (MS) MISSISSIPPI:Architect, (MS) MISSISSIPPI:Engineer, (MO) MISSOURI:Architect, (MO) MISSOURI:Engineer, (MT) MONTANA:Engineer, (NE) NEBRASKA:Architect, (NE) NEBRASKA:Engineer, (NV) NEVADA:Architect, (NV) NEVADA:Engineer, (NH) NEW HAMPSHIRE:Engineer, (NM) NEW MEXICO:Engineer, (ND) NORTH DAKOTA:Engineer, (OH) OHIO:Architect, (OH) OHIO:Engineer, (PA) PENNSYLVANIA Engineer, (RI) RHODE ISLAND:Architect, (SC) SOUTH CAROLINA:Engineer, (SD) SOUTH DAKOTA:Engineer, (SD) SOUTH DAKOTA:Architect, (TN) TENNESSEE :Architect, (TN) TENNESSEE :Engineer, (TX) TEXAS:Architect, (TX) TEXAS:Engineer, (TX) TEXAS:Interior Designer, (TX) TEXAS:Landscape Architect, (UT) UTAH:Architect, (UT) UTAH:Engineer, (WV) WEST VIRGINIA:Architect, (WV) WEST VIRGINIA:Engineer, (WY) WYOMING:Engineer